If you buy this coin and you dont like,or have any mint problem,you can exchange or you money back garantee. - CUSTOMER SERVICE: We take customer service very seriously and will work hard to ensure you have an exceptional shopping experience. We are here to help. Have questions? Message, email, or write. We will work hard to answer all of your questions.- REPUTATION: Your satisfaction matters. We want you to come back and we want you to tell everyone else about what a great experience you had with us. If you ever have a problem, we want to take care of it, so unless you tell us about your problem, we cannot fix it. - FEEDBACK We work and do the best for always positive feedbacks, if you think to leave us a negative feedback please before do that Contact us and we going try to fix the matter. - RETURNS: We offer 14 day, no questions asked, hassle free returns (bullion sales exempt - 3 day returns only). Message or call us to get a Return Authorization Number, which will ensure there is no delay in refunding your money. Items must be in their undamaged original packaging otherwise a 15% restocking fee or refusal of return may occur. - AUTHENTICITY: We stand behind all of our items 100%. Their authenticity is guaranteed indefinitely. - PAYMENTS: We prefer Paypal but also accept Check. We would appreciate payment as soon as you are done purchasing. We understand sometimes it will take time to surf however, please make payment within 7 days of purchase, or if need be let us know if you need longer. - REFUNDS: The fastest way to get a refund is to message us to get a Return Authorization Number, otherwise your refund may be delayed greatly. - SHIPPING: We have a professional staff of shippers, literally all they do is SHIP FULL TIME. Most orders go out within 24 hrs of payment (Except Weekends & Major Holidays). They will be carefully packaged to ensure your item(s) arrive quickly and safely. - PRE ORDERS We ship in the time frame we have in the post but sometimes is delays with mint.